[linux-help] Re: help installing programs

["gLaNDix (Jesse Kaufman)" <glandix@xxxxxxxxxxxx>]

On Saturday 17 August 2002 10:42 am, you wrote:

> good Linux is, and how I should learn about Linux.  From what I have
> expereince in the past 20 days is that Linux, and the poeple using it
> perfer to keep the secret on how to use the program to them self.  I

this is something i have never seen, heard, or experienced myself in the 
5 or 6 years i've been working with linux... i would guess atleast 90% 
of all linux users are extatic to bring a new user to linux and are 
more than willing to help out as long as the user wants help, is 
willing to do some research on their own, and most importantly follows 
directions.

> getting is frustrated.  I have even offered my toll free number to
> any one that could call, and explain a little about linux, and I got
> no response.

you have to remember that for some of us on this list, this is just a 
"respond when you have a free second" list at times...  ie: i'm 
attending school this year while working and going through a custody 
battle for my son....  i don't have time to give someone a call and 
walk them through installation of a program, but i'm more than willing 
to drop an e-mail to the list when i get a chance (be it 4pm or 4am)...

> Is Linux some sort of secret program, that only a few
> certain poeple hold the knoledge, and the others are left out?  I

no, go to the bookstore... there are quite a few books out there...  
also, sites such as linuxnewbie.org and linuxdocs.org have been more 
than helpful...  and when people say RTFM, they aren't always kidding.. 
you can learn a lot by actually reading the manual or instructions...

> have come to the conculsion the reason Linux is not as Popular as
> Microsoft Products is that no one is willing to help, and have
> patients for some one who gets dumped into a new inviroment, tring to
> meet deadlines, and is realizing that the more he ask the less he
> understands.  To conculd, I would like to say thank you for what
> little help I got, and appriciate the little help a few of you where
> able to provide to me.

so, after 2 days of emails, you decide this based on what?  many have 
e-mailed, but have you followed any of the instructions/requests?  i 
asked you what commands, output, etc you are seeing/using, but i 
haven't gotten anything more than "i'm using rpm to install qmail."  
well, are you doing it on the commandline ('rpm -Uvh <qmail-rpm>')?  
are you using a gui client (ie: KDE or GNOME based installer)?  you say 
it keeps going in loops...  what do you mean?  what is the _exact_ 
output that you are seeing? (btw, if you're in a gui environment, you 
can hilight the text in your xterm and then middle-click [or click both 
mouse buttons if you don't have a middle mouse button] and it will 
paste the selected text wherever you click)

basically, before i or anyone else can really help out, we need some 
_real_ information...  when i ask what output you are seeing, i expect 
to see a cut and paste version of what you are seeing on the 
commandline there, not a general "i did this" type of response...  i 
think i speak for most everyone on this list when i say we are more 
than willing to help, but you have to help us help you by following 
directions and giving the information requested...

good luck,
gLaNDix


>
> Justin
> 866-327-6644
> ----- Original Message -----
> From: "Koji Hayakawa" <sylf@xxxxxxxxx>
> To: <linux-help@xxxxxxxxx>
> Sent: Saturday, August 17, 2002 3:00 AM
> Subject: [linux-help] Re: help installing programs
>
> > I would suggest you drop qmail for a while, then.  Go read more
> > about
>
> Linux
>
> > in general.  Go buy a book on Linux.  Buy any book like Linux for
> > dummies
>
> or
>
> > Beginning Linux or Teach Yourself Linux in 24 hours or whatever. 
> > Just
>
> spend
>
> > some time reading these books, and try what the book suggest you to
> > try. The hands-on experience will teach you.  And if you don't
> > understand
>
> what's
>
> > going on in the book then come back to this mailing list and ask
>
> questions.
>
> > Also, try finding documents in http://www.linug.org and
>
> http://www.tldp.org.
>
> > I believe entry level Linux courses are waiste of money and time.
> >
> > Get comfortable how to get around the system.  Get used to command
> > lines. Learn to read on-line manual pages (man command).  They will
> > benefit you,
>
> if
>
> > you want to learn Linux.
> >
> > ***********************
> >
> > Back to couple lines of your reply....
> >
> > "Whatever RPM program came with Red Hat 7.3" won't tell us
> > anything.  As
>
> far
>
> > as I know, it loads the command line RPM program, Gnome version of
> > RPM manager, and KDE's RPM manager.
> >
> > And FYI, "KDE Version of Linux" is not proper way to express a
> > version of Linux.  KDE is what's so called "Desktop Environment." 
> > It can run any version of Linux running X Windows.  It actually
> > runs on any Unix or
>
> Linux.
>
> > So in your case, you are using "Red Hat Linux 7.3, running KDE."
> >
> > ***********************
> >
> > Not to be rude, but let me end the note with this quote from
> > certain Linux User Group's Mailing List FAQ:
> >
> > Q: I want to post a question.
> > A:  First of all, read this wonderful resource. How To Ask
> > Questions The Smart Way
> > (http://www.tuxedo.org/~esr/faqs/smart-questions.html). In
>
> short,
>
> > if you're posting a question, try to do some research before you
> > post it. Describe your environment. Define your problem and attach
> > logs whenever possible so that it is easier for others to diagnose
> > the problem.
>
> Otherwise
>
> > expect to be told to RTFM.
> > (http://www.tuxede.org/~esr/jargon/jargon.html#RTFM)
> >
> > (from http://www.tlug.jp/listpolicy.decorated.html)
> >
> > > -----Original Message-----
> > > From: linux-help-bounce@xxxxxxxxx
> > > [mailto:linux-help-bounce@xxxxxxxxx]On Behalf Of The PC-Zone
> > > Sent: Saturday, August 17, 2002 1:36 AM
> > > To: linux-help@xxxxxxxxx
> > > Subject: [linux-help] Re: help installing programs
> > >
> > >
> > >
> > > The exact URL or the program I got is
>
> http://www.qmail.org/rpms/var-qmail/
>
> > > I am using what ever RPM program came with Red Hat 7.3
> > > And my leval in Linux is approxamently 20 days
> > > And I am using the KDE Version of Linux.
> > > Do you know of any good Training Classes a person can take on
> > > Linux? Justin
> >
> > -- This is the linux-help@xxxxxxxxx list.  To unsubscribe,
> > visit http://www.complete.org/cgi-bin/listargate-aclug.cgi
>
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