[linux-help] Re: cablemodem question

[John Goerzen <jgoerzen@xxxxxxxxxxxx>]

On Fri, Jan 31, 2003 at 11:07:02AM -0600, James Lancaster wrote:
> See if there is some way to check the lines in the area, and do it if you 
> can. Does the one do it as well? 

To that end, I'd advise keeping a log of the exact date/time of each outage
and its duration.  After you have about a dozen events stacked up, call tech
support and complain until they send someone out to check.

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