Re: Request for help: bug tracker

["T. Joseph Carter" <tjosephcarter@xxxxxxxxx>]

At least some forums I've seen do that, actually, by default no less.

Joseph

On Fri, Oct 03, 2008 at 08:09:39PM -0700, David L. Emerson wrote:
> Hi John,
> 
> I frequently find myself in the frustrated end user's shoes, so I can 
> understand the mentality that causes someone to file a bug report 
> against what is really a support issue. (Though I don't think I've ever 
> actually done it myself)
> 
> As an end user, I don't want to be on a(nother) mailing list. I just 
> have one question, and I want an answer to that question, not 100 
> emails discussing other issues.
> 
> Forums are certainly better (since they don't clog my email, although I 
> still have to sift through many irrelevant topics in order to find my 
> own answer) but what I really would like would be like a "one-off" 
> question, where I could get emailed responses only to that question, 
> and not any other question. It would be like a reduced mailing list ... 
> subscription only to a thread (or threads) that I start -- and which I 
> start from the web page, not by logging into my email.
> 
> I could shoot off more ideas :)
> 
> ~David.