[aclug-L] Re: Freelance Technical Support

[ironrose <ironrose@xxxxxxx>]

I did phone support for 2+ years with CCH and 3 years with National 
Computer.  The problem with doing techsupport is getting paid.  CCH and 
National computer didn't charge for their techsupport.  M$ has a way of 
dealing with getting paid by asking for payment with a credit cards. 
 Sometimes you get calls like--I want you to walk me through setting up 
my network or creating my first web page.  How do you want to handle the 
RTFM issues?  ~Anne

Noah Romer wrote:

>I've been thinking about doing some freelance technical support (Linux &
>Windows), as few friends suggested the idea. Then, this article
>http://homepage.mac.com/monickels/techjob.html was posted to Slashdot.
>Has anyone here done freelance tech support? How does one go about
>getting started?
>
>Tech support's not where my professional experience lies (low-level
>network development, mostly), but I've always been good at making
>computers do what I need them to (even before college), and I can get ok
>with most people.
>
>  
>


-- This is the discussion@xxxxxxxxx list.  To unsubscribe,
visit http://www.complete.org/cgi-bin/listargate-aclug.cgi