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Re: [aclug-L] PPProblems
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To: aclug-L@xxxxxxxxxxxx
Subject: Re: [aclug-L] PPProblems
From: Steven Saner <ssaner@xxxxxxxxxxxxx>
Date: Tue, 15 Sep 1998 17:58:27 -0500
Reply-to: aclug-L@xxxxxxxxxxxx

On Tue, Sep 15, 1998 at 05:10:00PM -0500, Wayne White wrote:
> Well, I've tried everything I can think of to get connected
> to Southwind without success, so, I come here looking for 
> help.
> 
> After following the instructions on the ACLUG site, when I 
> envoke the command 'pppd ttyS3 115200' the computer dials
> SW, there is some screaching back and forth, and it enters
> into a state of apparent connection. However, it is not 
> possible to do anything through the connection. Attempts to
> connect to anyplace on the net results in error messages 
> of 'Unknown host' or 'Network is unreachable' or 'Host 
> name lookup failure'. I've double checked the pap-secrets,
> options, and southwind.chat files and they are as the 
> instructions indicate they should be. I realize it's 
> probably something I'm overlooking, but what? Oh, and the
> /etc/resolv.conf file has the two nameservers in it per
> the instructions.
> 
> Thanx for the help,
> 
> Wayne
> 

Wayne:

Here are some ideas.

You can tell if the problem is related to a DNS lookup thing or a
network thing by pinging an IP address rather than a host name. Once
the connect seems to be established, type: ping 206.53.103.2 and see
if you get a response. If so then double check the entries in
/etc/resolv.conf and /etc/host.conf.

If you get no response from the ping, then you have some other
problem. From root, type ifconfig. Make sure that you get an entry for
your ppp interface. It should look something like this:

ppp0      Link encap:Point-to-Point Protocol
          inet addr:206.53.100.237  P-t-P:206.53.100.251 Mask:255.255.255.0
          UP POINTOPOINT RUNNING  MTU:1500  Metric:1
          RX packets:128 errors:0 dropped:0 overruns:0 frame:0
          TX packets:166 errors:0 dropped:0 overruns:0 carrier:0 coll:0

Then type netstat -r. It should look something like this:

Kernel IP routing table
Destination     Gateway         Genmask         Flags   MSS Window irtt Iface
ts2.southwind.n *               255.255.255.255 UH     1500 0        0 ppp0
loopback        *               255.0.0.0       U      3584 0        0 lo
default         ts2.southwind.n 0.0.0.0         UG     1500 0        0 ppp0

Make sure that there is a default route. If not, make sure that
defaultroute is included in the /etc/ppp/options files.

Let us know what you find out.

-- 
==================================================================
Steven Saner                            SouthWind Internet Access, Inc.
ssaner@xxxxxxxxxxxxx                    Technical Support
http://www2.southwind.net/~ssaner       support@xxxxxxxxxxxxx
                                        http://www.southwind.net
                                        263-7963 Wichita  (800)525-7963

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