[aclug-L] Re: If you had a Win98se Question what forum/blog would you go to?

[Jeff Vian <jvian10@xxxxxxxxxxx>]

On Sat, 2005-12-31 at 22:15 -0800, DAVID CARMICHAEL wrote:
> Jeff -
> 
> Due to "Brothers Tech (non-email)Support" hours being
> east coast times of 9am ->5pm... can not talk to a
> live person from home...
> 
> It is single sided printing... it will print the first
> page and "most" of the time a second page and then
> when it starts the third page it get about 1/3 through
> and the printer and or Win98se printer spooler will
> freeze up to where we have to reboot to free up
> printer... the system has a older laser printer that
> works just fine for B&W multi-page printing...
> 
> And yet I have tried "GOOGLING" and they all pointed
> to needing to add a USB_2.0 card to the system to
> correct the troubles... while the card did add three
> more USB ports... and all devices connected work
> correctly... 
> 
> This printer is a multi function printer which even
> has media card slots for direct printing! The
> scanner/copier and media card slots work just fine
> (read and write to the media cards SD and Compact
> Flash).... {look at the OfficeMax adverts.. I think
> model DC110 which after rebate sells for $50)
> 
> The main troubles seems to be printing project web
> pages from 'HGTV'/'FoodNetwork' and 'Bank' sites..
> Tried adding a PDF print driver.. but the graphics for
> some reason get distorted... round become oval...
> 
> We hope to upgrade the computer in Feb/March...
> 

I can understand your frustration.  I think in similar circumstances I
would tend to try and return it for exchange (it does not work) on a
better printer that would work for you.  I don't know how long you have
had that printer, but most stores have at least a 30 day return policy. 

This still seems a driver issue but the problem may be because win98 is
several years old and the drivers may not be optimized for that OS.
Could you try the same printer on XP to find out if it is printer or
driver?

As Jonathan has suggested, try googling a little more.  Otherwise unless
you can get in contact with someone who has seen the same problem with
the same printer and has found a solution it seems difficult at best.


> 
> --- Jeff Vian <jvian10@xxxxxxxxxxx> wrote:
> 
> > On Sat, 2005-12-31 at 20:47 -0800, DAVID CARMICHAEL
> > wrote:
> > > If you had a Win98se Question what forum/blog
> > would
> > > you go to?
> > > 
> > > "Basic Question: Wife purchased a new "Brother"
> > multi
> > > fuction usb printer.. (she was expecting the high
> > > quality of product she has used in their line of
> > > sewing machines) But we can not seem to get the
> > > printer to print "MULTI PAGE DOCUMENTS", tried
> > adding
> > > a "USB_2.0" PCI card for the printer and that did
> > not
> > > help!
> > > 
> > I have no idea if Win98 even supports the changes
> > between USB 1.1 and
> > 2.0.
> > 
> > The only real difference most of us see is the
> > increased throughput.
> > 
> > > System is a 1ghz celeron w/512mb member 40gb
> > harddrive
> > > w/20gb free..
> > > 
> > 
> > 
> > Are you saying it will only print single page
> > documents (with the second
> > and later pages lost), or that it will not print
> > duplex documents
> > (double sided)?
> > 
> > If it _should_ print duplex but does not, or if it
> > is losing all but the
> > first page of multi-page documents, that would
> > likely be a driver issue
> > and you should contact "Brother" directly if it does
> > not install and
> > operate as designed.
> > 
> > 
> > 
> > -- This is the discussion@xxxxxxxxx list.  To
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> > 
> > 
> 
> 
> I live in my own little world. But it's OK. They know me here.
> 
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