[aclug-L] Re: Phone service and ISP's, was Re: Public "FREE" or "FEE" newsgroup server?

[David Carmichael <dec2955@xxxxxxxxxx>]

Carl -

Over all I am a happy SWB/SBC customer.. it just that currently being
between jobs I was looking for some way to cut costs and the whole
deal/offer as advertised in the 'Wichita Eagle' from "Sctelcom" was too good
not to of at least checked into... it would of been a savings of close to if
not over $80 per-month over what I am currently paying out for the same
service.

Now maybe 'IF' I had gotten a more knowledgeable customer service person
{some one that did not have to keep putting me on hold and ask some one else
for the answer} and they also had all the "IF - BUTS - ANDS" posted on their
web site.. who knows...?

When I first contacted "Sctelcom" I was told that most everything could be
done at their offices and I would not have any interruption of services
(both DSL & Voice) which changed while trying to sign up today, to I might
go a week with out voice phone and up to four weeks with out DSL services
while they run a new wire "DROP" to my home.

--David

----- Original Message -----
From: "Carl D Cravens" <raven@xxxxxxxxxxx>
To: <discussion@xxxxxxxxx>
Sent: Wednesday, August 14, 2002 10:12 PM
Subject: [aclug-L] Re: Public "FREE" or "FEE" newsgroup server?


>
> On Wed, 14 Aug 2002, David Carmichael wrote:
>
> > Thanks for the info.. _BUT_ ... I just got off the phone with SCTELCOM
and
> > lets say in short that their customer service department for signing up
for
> > their service scared me a way from them.. lack of knowledge of their
> > products and the fact that I got four different answers to the same
> > questions about their DSL service.
>
> Heh.  Gives you a warm fuzzy, don' it?  Or maybe that's heartburn.
>
> hubris.net If they're available in your area, I don't think you can go
> wrong.  You'll pay a couple extra bucks... but you won't be worrying about
> when the next snafu is going to ruin your day.  They're a local company,
> Internet is their business (no phone company pretending to be an ISP
> here), and they've got the experience to do it right.
>
> Chris has a good team here in Wichita.  He doesn't have _me_, but but you
> can't have everything, I guess.
>
> --
> Carl D Cravens (raven@xxxxxxxxxxx)
> Hey, you work at McDonalds, you can afford it!
>
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>


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