[aclug-L] Re: General Help Request: Trace Route?

[Chris Owen <owenc@xxxxxxxxxxxx>]

On Tue, 12 Feb 2002, David Carmichael wrote:

> I have never noticed before.. but is anybody else here use SBC/SWBell
> as there ISP?
>
> >From my point of doing a trace route.. it seems that their is
> troubles with server; rback1.fa2-0.wchtks.swbell.net (151.164.70.71)
>
> Using two different points to trace into my system currently assigned
> IP address.. this server is taking a long time to reply, like almost
> 200ms where the other points along the trace are replying is less than
> 75ms.

In our experience SWBell Internet in Kansas has been very bad about
oversubscribing their services.  When we were still a downstream customer
of Southwind's we made the mistake of buying a T1 from SWBIS.  We were
never able to get more 768K out of that T (1/2 a T1) and even then we had
lots of problems with latency and reliability (in Oct 1999 the whole state
of kansas was down for over 7 hours).

At that time at least they had a single DS3 connection to Sprint and had
obviously oversold it pretty bad.  We ended up dropping the service and
swinging that T1 over to Southwind to join our others with them.

I think this is a classic example of how a company that has certain skills
assumes that it can leverage those skills into other areas without
necessarily having the skills in the new area to do a good job.  I can't
imagine having sales of their numbers and not be multi-homed for instance.
We are tiny, tiny by their standards and we are better connected than they
are.  There really just isn't any excuse for it.

Needless to say we were a very unhappy SWBIS customer.  SWBTelephone is
much better at what they do but SWBIS just isn't.

Chris

> ----- Original Message -----
> From: "David Carmichael" <dec2955@xxxxxxxxxx>
> To: <discussion@xxxxxxxxx>
> Sent: Tuesday, February 12, 2002 6:06 AM
> Subject: [aclug-L] General Help Request: Windows Trace Route?
>
>
> >
> > I don't know what I did or even if it is me.. but when I do a 'tracert'
> the
> > hops are no longer being displayed?!?!
> >
> > Anybody got any ideas as to what I might of done??
> >
> > I use the basic DOS BOX program and two other utilities and none of them
> > seem to be listing the system between my clinet system and the host system
> I
> > am tracing to?!?!
> >
> > --David
> >
> > -- This is the discussion@xxxxxxxxx list.  To unsubscribe,
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> >
>
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