[aclug-L] Black Lab Micro

[jeffrey.hansen@xxxxxxxxxxx]

For what it's worth:  I'd like to warn everyone about the experience I just
went through with Black Lab Micro.  I ordered a refurbished Sony monitor on
2/23.  I paid for 3-day FedEx shipping.  7 days later I called to see where
it was.  They said that they had a system crash and lost my name and
address although they still had the card number.  I gave them the
information again and recycled the patience.  7 days later I still had not
received it so I called to find out why.  They told me, once again, about
the system crash and said they have no record of the order.  I just
received my AmEx bill and came to find out that I was billed on 2/23 even
though they didn't even have a shipping address.  Thankfully, I used AmEx
and they're graciously taking off the charge until such time as I actually
receive the monitor.

As I said, take this for what it's worth.  I just felt compelled to share
the experience.

Jeff


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