[Freeciv-Dev] RT issues

[Jason Dorje Short <vze49r5w@xxxxxxxxxxx>]

RT has a lot of features that Jitterbug didn't.  But, we are still in 
the process of figuring out how best to use these features.
RT automatically tracks the status of an issue.  So, we can change its 
'status' to 'resolved' and it won't bother us anymore.  But if someone 
then replies to the issue, RT will automatically re-open it.  This isn't 
something to be too worried about, but if the reply just says "this 
issue is closed", then that's a little counter-productive.
The web interface for RT should tell you all of this.  But, it's 
difficult to use this interface without a registered account.  If you 
have a registered account, then you can easily see what the status is of 
all the tickets (issues) you have requested or are watching (watching = 
have replied to, AFAICT).  (You can see this information anyway, if you 
search for it.  But it's certainly not as convenient.)  Thus all 
developers should have registered accounts (if they want).  I'm not sure 
how permissions will work, but we'll leave that to the RT admins (unless 
there's further discussion of it).
jason