[aclug-L] HP's Linux Support

[Dale W Hodge <dwh@xxxxxxxx>]

HP To Support Linux 24x7

Hewlett Packard Co. today rolled out a new support program to give
IT managers 24x7 support for systems based on the Linux
operating system.

The program, available immediately, offers one-stop
shopping for Linux support, regardless of the hardware it is
installed on, according to company officials. HP is also
offering support for all versions of Linux, including those distributed
by Caldera, Pacific HiTech, Red Hat Software and SuSE Holding
AG. 

Though the company is hardly the first to offer Linux support,
officials believe its pricing model will be attractive to organizations
that don't want to purchase enterprise support packages. 

HP's service, priced at $130 per server for unlimited telephone and
electronic support, is similar to the software support programs HP
offers for Windows NT and Unix. In addition, HP is now offering
training to IT support technicians. 

Under the support program, administrators can send queries
electronically or make unlimited phone calls to HP's Electronic
Support Center and HP Response Centers respectively. -- Jeffrey Schwartz

http://www.internetwk.com/story/INW19990420S0003

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 Dale W Hodge  dwh@xxxxxxxx, dwh@xxxxxxxxxxxx  
 Web Page: www.sktc.net/~dwh, www.dnd.ddns.org
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